Refund policy

Refund & Return Policy

Return Window: You have the right to return your order within 14 days from the date of receiving the item(s).

Item Condition for Returns: The item must be in its original condition: unworn, unwashed, with all original tags attached, and in its original packaging.

How to Initiate a Return: Please contact us at support@mihlyuz.com or fill out the form. Once confirmed, send the item to our physical return address:

Return Shipping Costs: The customer is responsible for standard return shipping costs. If the item is defective, Mihlyuz will cover the costs.

Refunds: Approved refunds will be processed automatically to your original method of payment within 5-10 business days. For COD orders, refunds will be issued via bank transfer (IBAN required).

Restocking Fee: We do not charge any restocking fees for returned items.